A moving broker is a company that arranges for the transportation of your cargo, utilizing for-hire carriers to provide the actual truck transportation. Moving brokers are sales teams that book your move and sell it to an actual moving company.
A moving broker is not a mover. A broker does not assume responsibility for, and is not authorized to transport, your household goods. Brokers do not have moving trucks or professional movers. Brokers for interstate moves are required to use only movers that are registered with FMCSA.
Sometimes the broker is not able to sell the job to a moving company for various reasons – low estimates, no availability, limited resources, etc. – and in this case you can get stuck without a mover on the day of your move. Many moving brokers operate from call centers located anywhere in the country.